Month 1: Emotional Intelligence Foundations
Month 1: Emotional Intelligence Foundations
Goal: Build self-awareness, empathy, and emotional regulation to strengthen resilience and interpersonal effectiveness.
- Understanding Emotional Intelligence in Healthcare
- Definition, relevance, and impact on patient care and team dynamics
- Self-Awareness & Reflective Practice
- Tools for identifying emotional triggers and patterns
- Empathy & Active Listening Skills
- Enhancing patient and peer relationships
- Managing Emotions Under Pressure
- Techniques for emotional regulation during high-stress situations
- Building Trust Through Emotional Agility
- Creating psychologically safe environments
